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Student Progression and Wellbeing Coordinator

Deadline for applications: 31st August

Salary: £26,000.00 per annum
Contract type: Full time, Permanent

Job overview

Operational responsibility for the development and provision of high-quality student progression activity, including supporting the planning and delivery of a range of activities to support effective engagement and progression including (but not limited to) data management and reporting, progression management and enhancement, student support and communication of policies.

You will also act as the designated safeguarding lead for the Kingston University London International Study Centre (KULISC), providing student support and overseeing complex cases.

Providing front line wellbeing support for students, you will work with the tutors to help students remove barriers to their learning and provide early intervention when wellbeing issues arise.

You will be part of a friendly and welcoming Student Services team, responding to, and triaging general enquiries as needed.

Key responsibilities

The Student Progression and Wellbeing Coordinator works collaboratively with the tutors, professional services and Centre management at KULISC to “prepare international students to progress and thrive at Kingston University through successful completion of their programme”. You will be required to continually monitor student performance to ensure that timely support is provided with a view to enhancing each individual’s opportunity for success. If a student is unlikely to progress to Kingston University, you will work with Centre management and academic tutors to help the student to explore alternative options in UKHE.


  • Educated to GCSE level (including English & Maths) or equivalent or relevant experience.
  • Strong IT and data management skills including: competency in Excel, Outlook, Power Point, Word, and a willingness to learn and adopt new technologies.
  • Good time management

Key benefits

  • Competitive salary
  • 25 days holiday
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.