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Student Pre-Arrival Advisor

Deadline for applications: 27 April 2018

Contract: Fixed Term

Study Group is one of the world’s largest international education organisations.

International Study Centres (ISCs) and Bellerbys Colleges, provide specialist university preparation for international students who want to enter the university education system.

We are looking for a Student Pre-Arrival Advisor to join our team, based in Brighton. This is an exciting opportunity to gain experience in a fast paced, growth industry with excellent UK and international links.

We will offer the successful candidate on-the-job training and an excellent work environment. This is a temporary contract starting in May for 5 months.

Key responsibilities

  • Helping students through the various stages from the confirmation of enrolment to arrival to their chosen centre/university
  • Supporting Student Enrolment Advisors with the required tasks needed for their confirmed students
  • Maximise conversion rates from confirmation to arrival
  • Providing visa support to students
  • Liaising with Admissions and Visa compliance departments as required
  • Advise students on accommodation options and work with accommodation team
  • Support sales team with application qualification as required

Knowledge and skills

  • Outstanding Customer-service orientated approach
  • Driven, results-orientated and focused nature
  • Excellent attention to detail and communication skills
  • Sensitivity to cultural and linguistic differences
  • Highly IT literate
  • Strong organisational skills and ability to meet deadlines and targets
  • Knowledge of overseas education systems
  • Knowledge of the Tier 4 visa regulations
  • Knowledge of overseas education systems
  • Experience of using Sales Force CRM
  • Tertiary educated, preferably with relevant experiences
  • Fluency in English and Mandarin

Organisational compliance

The successful candidate will be required to undergo Enhanced DBS screening processes prior to employment

How to apply

Please apply with a completed application form to Steve Rawlings, Global Direct Sales Director. 

Application deadline 27 April 2018

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.