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Student Immigration Advice Officer

Deadline for applications: August 10th

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. We teach customised programmes across higher, language and online education starting from high-school to life-long learning. Study Group operates own colleges and partners with leading universities across UK, Europe, North America and Australasia. Every year our global recruitment teams enrol over 63,000 students from 170 countries. University partners trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence. For more information, visit www.studygroup.com

Job Purpose

The Immigration Advice Officer will work with the central immigration Visa Compliance team and Student Immigration Advice Manager to ensure that the College maintains its Tier 4 sponsor license. To keep updated with the changes to rules, processes and procedures with which the College is expected to comply.

Location: Brighton
Salary: Competitive
Status: Permanent and Full Time

Job Scope

  • Student facing
  • The post will be responsible for ensuring that all internal progressing student's CAS are issued within the Home Office guidelines and ensuring all staff and students are aware of current issues and changes to Home Office policy guidance
  • No budgetary or staff responsibilities

Key Responsibilities

  • Act as an expert point of contact for all academic departments/staff on Tier 4 Visa requirements and as a point of escalation for centre staff.
  • Provide support and advice to the academic departments, particularly the Programme Managers to highlight any risk to the centre and ensuring all potential course changes are compliant with current UKVI legislation.
  • Complete financial document checks for all students requiring a Confirmation of Acceptance of Studies (CAS)
  • Undertake compliance checks during induction to confirm all students have valid leave for their studies in the UK granted by the Home Office and update student bookings following their arrival at centre.
  • Maintain Alternative Collection location records, document retention, contact details tracking, attendance management and CAS issuance for onward study (as required)
  • Provide accurate advice and information to agents, parents and students on matters of immigration.
  • Report information as a Level 1 User of Sponsorship management system (SMS) to ensure that all submissions, applications, reporting and advisory notices are submitted on a timely basis.
  • Ensure UKVI Inspection readiness through adherence to noted UKVI related policies and procedures, and assisting with internal audits. Working closely with the Visa Compliance Officers to ensure the centre's Tier 4 license is maintained.
  • Monitor visa refusals and liaise with the UKVI.
  • Enrol internal progressing students.
  • Assist the Student Immigration Advice Manager in creating a comprehensive college wide policy document to ensure clarity in procedures for all aspects of the centre's Tier 4 responsibilities.
  • Implement up-to-date policies and communicating clear information on policy changes to other staff. To ensure that the relevant people in centre are informed of Tier 4 Policy changes and the implications this may have on the centre.
  • Deliver training for staff college wide covering Home Office compliance as needed, and maintain up to date training manuals.
  • Organize Police Registration and support student induction sessions as required. Monitor student attendance.
  • Produce weekly reports highlighting tasks completed, progress made of on-going projects and highlighting any areas of business risk.
  • Oversee student withdrawals to secure evidence of student departures from the U.K and reporting this evidence to the Home Office through SMS.
  • Maintain membership of relevant professional bodies and attending compliance training sessions.

Knowledge and Skills

  • Calm, confident manner to handle potentially uncomfortable conversations.
  • Excellent communication oral, written, numerical, articulation and communication skills.
  • Good organizational skills.
  • Excellent interpersonal skills.
  • Ability to work to a demanding schedule and delivery deadlines.
  • Excellent organisational skills, including the ability to prioritise work, think clearly and work calmly to meet service standards under pressure
  • Excellent interpersonal skills with a tactful and diplomatic approach to communication (both verbal and written) and a respect for confidentiality.
  • Ability to produce written communications to high standards of accuracy and clarity.
  • In-depth knowledge of UKVI Tier 4 regulations.
  • Proactively maintain a personal understanding of UKVI and immigration legislation with a view to understanding the implications for the organisation, and developing and implementing process change plans as required.
  • Experience and understanding of Home Office visa regulations and reporting mechanisms in order to maintain Tier 4 sponsor status.
  • Experience collating data and undertaking complex analysis and reporting.
  • Competent with Microsoft Office suite to intermediate level.
  • A sound understanding of the support needs of international HE students.
  • Experience of successfully networking with internal and external bodies, preferably in HE, and building and developing effective relationships.
  • The ability to operate flexibly and adapt to changes positively.
  • Confidence in working with large and small groups.
  • Able to work effectively within a team.

Qualifications & Experience:

  • Ideally, candidates will possess prior experience in a similar role in an education establishment

Other tasks

  • Assisting in the allocation, supervision and coordination of the work of the Visa advice team, providing advice, guidance and direction to promote the effective progression of team tasks.
  • Assisting on new staff training, to be the first contact point and the go to person for the team
  • Updating the staff team training manual.
  • Preparing termly student inductions.

Organisational compliance

We are committed to safeguarding and promoting the welfare of our students, and expects all staff and volunteers to share the same commitment. 

Study Group processes your information in line with data protection regulations. Please see attached our Candidate Privacy Policy.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records checks if appropriate. 

How to apply

Please apply with a completed application form to Peter Skillen, Director, Risk and Compliance, UK & Europe Higher Education at PSkillen@studygroup.com

Application deadline: Friday August 10th

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.