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Student Experience Assistant

Deadline for applications: N/A

Salary: £24,000 per annum
Contract type: Full time, permanent

Job overview

Are you looking for a high energy job role, where you can support students from all over the world? This is a fantastic job opportunity for you to join one of our growing centres as a Student Services Assistant. Working in the Professional Services Team you support and staff students through the year in a number of activities that will ensure that world-class student experience is had by all.

It’s a dynamic working environment based in the heart of a beautiful campus that is extremely picturesque with a calm, peaceful atmosphere. The centre offers a variety of different courses that help the students prepare for a UK University. When joining, you will receive a full induction, additional training, and full support from the team.

Role responsibilities

Our University of Surrey International Study Centre is experiencing some very exciting growth. This means that within the centre there is high energy, variety, and fantastic development opportunity for staff. The Professional Services Team is a core function within the centre, managing all activity outside of the classroom. In this job role, you will take ownership of a variety of duties. Whether you’re working on the front desk, administrating student finance, taking on general centre admin, or handling room bookings, events, and catering, we can assure you that no day will be the same.

Experience and qualifications

  • You will have high-level customer service skills ideally from a face to face working environment
  • You’ll be experienced in managing high volumes of general admin
  • You will be a dynamic, approachable, empathetic, and positive person
  • Good knowledge of Microsoft Office (Ideally excel)
  • Experience working with financial admin would be highly desirable
  • If you’ve had experience working in an education environment than that is advantageous.

Key benefits

  • Competitive salary
  • A 25-day holiday allowance
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.