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Student Experience Assistant

Deadline for applications: N/A

Contract type: Full time, permanent
Salary: £24,000 per annum

Job overview

At Study Group, our students travel from 142 different countries to study on our Higher Education preparatory courses. The students are miles from their family and will be faced with a new culture, lifestyle, and learning environment. We strive to create a better world through education and value passionate Tutors that share the same passion.

Are you looking for a high energy job role, where you can support students from all over the world? This is a fantastic job opportunity for you to join one of our growing centres as a Student Experience Assistant. Working in the Professional Services Team you will support staff and students through the year in a number of activities that will ensure that world-class student experience is had by all.

Working at Study Group is a unique experience that offers variety, opportunity, and a fast pace. To be successful in this job role, you’ll be a communicative Biology Tutor that understands the needs of learners and encourages independent learning. If the idea of working in a centre that offers exciting development opportunities and where no day is the same is appealing then this is an exciting chance to really make a difference to students from all over the world.

Key responsibilities

In this exciting job role, you will support the Administration Manager with the delivery of an efficient academic admin and student support service. This support includes and is not limited to reception, induction and registration, finance, academic administration, and general admin support to students and the academic team.

Experience and qualifications

  • Previous experience working in a fast-paced administrative role, working with a variety of complex admin.
  • Proven customer service skills
  • Good knowledge of Microsoft Office, in particular, intermediate Word and Excel skills
  • Meticulous attention to detail
  • Effective Communication including accurate written English

Key benefits

  • Working in collaboration with a Top Tier University.
  • A 25-day holiday allowance.
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.