Search this site

Sponsorship Operations Assistant

Deadline for applications: N/A

Job overview

We are a student first business that takes pride in ensuring that our students and their sponsors receive a world-class service throughout every step of their journey with Study Group. Assisting the sponsorship coordinator, this position will build key relationships with a number of internal teams, our study centres, students, and the sponsors. This will then ensure the quality and efficiency of the service offered to Sponsors of Study Group students.

You’ll be required to tackle a high volume of admin that will require an attention to detail that ensures faultless accuracy. This is a customer service focused role, meaning that complaint/issues management will be expected.

This exciting role is brand new, fast-paced, complex and challenging, leaving no day the same. If you are an adaptable and dynamic person that would thrive in this type of environment, then there is ample opportunity to make this role your own.

You'll be based in our Brighton office, which is behind the station and in the heart of the city. Located next to one of our colleges, it is a fantastic environment that is full of energy.

Salary: £22,000-£25,000
Contract Type: Full-time, permanent

Key responsibilities

  • Build strong internal relationships with affected virtual team and key stakeholders, to ensure successful delivery of Sponsorship related deliverables
  • Contribute to the development of the Sponsorship Actions Calendar, communicating and tracking the key deliverables and expectations of staff involved with Sponsorship related actions.
  • Coordinating the completion of individual student reports by centre/ staff in line with the Sponsorship Actions Calendar.
  • Proofreading and editing of individual student report as required.
  • Maintaining the various Sponsorship report templates used by staff across the network.
  • Maintaining to live status the master list of sponsors and their contact details.
  • Review and correction of sponsor details within Study Global to ensure information is accurate within bookings and related reports.
  • Support contacts across the network in Sponsorship related duties as required

Experience

  • We are looking for someone with experience in a busy customer service focused role. If you’ve had experience dealing with complaints, or managing issues, then this would be a bonus.
  • You’ll be a competent administrator, used to dealing with high volumes of admin, working on complex systems as well as Microsoft Office (mainly Excel).
  • You will be an excellent communicator, with a calm and professional approach.
  • If you’ve had experience in Academic Administration then this would be highly desirable. Alternately, experience working in a commercial organisation would be of interest.

About us

We are Study Group, a global pathway provider in International Education, collaborating with a number of top tier universities. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

 

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.