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Senior Quality Administrator

Closing date for applications: 4 May 2018

Job Description

We are currently recruiting for an experienced higher education administrator to work full time in the Academic Office, based in Brighton. The post-holder will assist the Academic Registrar and the wider Academic Office with the assurance of academic standards and the enhancement of academic quality across our UK & Europe International Study Centre network. Our study centres deliver pre-university preparatory programmes at RQF level 3 and FHEQ levels 4-6.

Ideal candidates will possess excellent administrative skills and will have worked within a quality assurance setting in higher education. She or he will be highly organised and a good planner, with the ability to deal with conflicting demands. Excellent communication skills, including report writing, together with a strong proficiency in Microsoft Office Suite, are essential. Candidates must be able to thrive in an environment with limited supervision and working on their own initiative. Some travel in the UK and Europe, with overnight stays, will be required.

Job Purpose:

The Senior Quality Administrator is a key member of the Quality team within the Academic Office, responsible for assisting the Academic Registrar and other colleagues in the oversight of academic quality and standards across the network of International Study Centres (ISCs) in the UK and Europe.

Key Responsibilities 

Advice and Liaison

  • To provide advice and assistance to the ISC network relating to quality assurance and enhancement matters;
  • To provide advice, professional guidance and assistance to the ISC network on the requirements of and process for programme design and approval;
  • To liaise with and advise relevant officers and other staff within the ISC network to ensure that they are clear about their responsibilities in relation to the committee cycle and the provision of information and reports;
  • To act as a point of contact for questions and requests for advice about programme approval processes and events and in relation to internal centre reviews;
  • To liaise with Academic Registry and the Secretariat regarding matters relating to the assurance of academic standards and the quality of learning opportunities; and
  • To liaise, as required, with partner universities in relation to matters concerning the assurance and enhancement of academic quality.


  • To contribute to the process of ensuring the ISC network maintains its effective relationship with its HEI partners by ensuring adherence to Provider and University regulations, as appropriate;
  • To assist in the various processes surrounding programme and module (re)approval, modification and re-approval, to write associated, high-quality reports suitable for external and internal stakeholders and to lead on follow-up action;
  • To work with the Academic Registrar on preparations for Centre Review, the company's internal quality audit system;
  • To work with the Academic Registrar and colleagues to support the network in relation to external review;
  • To assist Registry in maintaining the official repository of documentation from programme (re)validation and programme (re)approval;
  • To monitor and review the flow of quality associated information through the committee cycle - working with the Secretariat - and its provision to relevant officers;
  • To act as Secretary to panels or boards as agreed with the Academic Registrar and the Director of Learning, Teaching and Quality Enhancement; and
  • To undertake such other duties as may be reasonably expected.

Selection Criteria

Qualifications and Training

  • Educated to degree-level

Experience Required

  • Previous experience or working within a quality assurance or governance context in an HE environment;
  • Familiarity with the Quality Assurance Agency's (QAA's) Quality Code for Higher Education and its purpose, gained through employment experience.

Knowledge and Skills

  • A good understanding of governance-related decision-making processes, and the purpose and functioning of quality assurance processes and mechanisms in the HE context;
  • A good knowledge of quality assurance processes in the HE sector;
  • Organised, efficient with the ability to multi-task;
  • Excellent communication skills, including the writing of detailed, high quality notes, reports, and associated communications;
  • The ability to assimilate detailed, lengthy information and to identify the key issues;
  • The ability to prioritise and manage own workload amid conflicting demands and busy periods;
  • The ability to think and plan ahead and anticipate needs before they arise;
  • To work pro-actively and build strong working relationships at all levels;
  • Able to work on own initiative and with limited supervision;
  • Conversant with Microsoft Office Suite and confidence with electronic communications.

Organisational Compliance

References will be followed up. All gaps in CVs must be explained satisfactorily. Proof of identity and (where applicable) qualifications will be required;

Appropriate suitability checks will be required to prior to confirmation of appointment.

Enhanced DBS check

It is a condition that the successful applicant before the appointment is confirmed will be required to undergo an Enhanced DBS check and referencing prior to commencement of employment. This will include details of cautions, reprimands or final warnings as well as convictions. 


Please apply with a CV and a completed application form to Adam Roberts, Academic Registrar.

Application deadline 4 May 2018