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Residential Supervisor

Closing date for applications:14 March 2018

Job Description

We have an opportunity for you to join our team as a Sunday day time Residential Supervisor (House Parent) or a Full Time Residential Supervisor (House Parent)
Do you like working with younger students? Can you demonstrate good judgement and decision making? Are you energetic and passionate about delivering excellent safeguarding, care and promoting the holistic health and well-being of children and are you an excellent communicator and team player?

The successful person will be flexible, creative and a good listener who can apply college policies and rules whilst demonstrating sensitivity, tact and diplomacy and be skilled at advising and guiding our students in their academic achievement through support, mentoring and nurturing

Sunday Daytime Under 18 Residential Supervisor/House Parent
You will focus on working with under 18 boarders Working 09.00 – 17.30, (with 30 min unpaid lunch break) on Sundays you will join the Boarding Team as the Sunday Daytime Under 18 Residential Supervisor/House Parent 

Full Time Residential Supervisor/House Parent
You will focus on working with under 18 boarders
Working 17.00 – 09.00 (with 30 min unpaid lunch break) on a 7 day on and 7 day off rota, with onsite sleeping hours from 12 midnight, you will join the Boarding Team as an Under 18 Residential Supervisor/House Parent

Location: Bellerbys College London

Key Responsibilities 

  • Supervise the boarding provision in a designated residential Boarding House/houses and safeguard the boarders in your care
  • Supervise the care, safeguarding and welfare of students aged from 14 years.
  • To assist and at times, supervise social activities on site, being responsible for risk assessment, promotion , equipment and Health & Safety
  • Take responsibility for a designated National Minimum Standard for Boarding (NMS), ensuring criteria is met
  • To facilitate questionnaires and surveys relating to residential life.
  • To ensure students have breakfast, are ready for the school day, wash clothes, cover and store food correctly, maintain good personal hygiene and maintain cleanliness in their bedrooms and common areas, are ready for bed and “lights out” and meet all other needs to nurture and support young people
  • To monitor the health, safety and welfare of the under 18’s living in Boarding Houses
  • To follow up on issues raised in shift handovers and to produce reports at the end of each shift to maintain the continuity of care and support for boarders
  • To be aware of and implement the full range of National Minimum Standards for Boarding Schools
  • To track and support arrivals and leavers
  • Checking signing in/out books, carry out Touch Base checks, make regular tours and spend time in the Boarding Houses, checking for the security of the houses, monitoring the status of students, providing visibility of your availableness to students.
  • To hold and keep the block phone/ two way radios so that students and staff can contact you whilst you are on duty.
  • To call all missing students & log all actions and phone calls, escalating action as necessary according to College Policy
  • To support and reward positive behaviours and ensure that students comply with rules of Boarding, handling sanctions and bringing to the attention of senior staff any more significant infringements.
  • To act as a fire warden in cases of fire, be a first aider and administer homely remedies according to College policy and training
  • To ensure all fire equipment is working & immediately informing the senior staff of any discrepancies.
  • To attend to training sessions when required.
  • To handle feedback and complaints, use the in-house database to record concerns, sanctions, maintenance issues.
  • To work with and support other members of the residential team in an open, flexible and collegiate manner, and where possible, offer cover for functions within the wider directorate (with training)
  • To be aware of, and follow, the school policies & procedures on all matters relating to the safety & welfare of young students (drugs, alcohol, bullying, exeats etc)


  • Candidates should be: honest, trustworthy, reliable, calm, sympathetic yet firm, with excellent communications skills and flexible, possessing a strong desire to deliver excellent service to our students. Cultural awareness and sensitivity are also a prerequisite for the role, as is a keen sense of responsibility and flexibility. 

Selection Criteria

Qualifications and Training

  • Certified at the enhanced DBS level (check undertaken prior to employment)
  • Current First Aid certificate (post holder will be required to undertake this in role if not already held)
  • Educated to A Level or equivalent

Experience Required

  • Proven experience in delivering excellent customer service
  • Experience of working positively with young people 14 to 18 years old.
  • Experience of working effectively in a Boarding environment (desirable)
  • FE or HE Student Services experience (desirable)

Knowledge and Skills

  • Knowledge and experience of Child Protection, and Safeguarding.
  • Working knowledge of Health & Safety issues in a Boarding House/School environment (desirable)
  • Knowledge of how to communicate with speakers of other languages
  • Excellent communication skills (written and spoken)
  • Good IT skills
  • Customer-service orientated approach
  • Proven ability to make sound judgements
  • Ability to deliver creative and engaging activities to teenagers (desirable)
  • Proven ability to follow procedures with attention to detail
  • Ability to keep accurate and full records
  • Ability to contribute to the improvement in quality of the team’s work
  • Ability to motivate others
  • Ability to work on one’s own and as part of a small, dynamic team and support the wider work of a busy department

Organisational Compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate



Please apply with a completed application form to Sharon Trehame. Please state clearly if you are applying for the Full Time or Sunday opportunity.

Application deadline: 17:00 14 March 2018