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Relationships Development Officer

Deadline for applications: 31 October 2018

To promote the work and events of the college amongst members of staff and Study Group, build relationships with local business and organisations, lead fund-raising and student award events and oversee the Student Board of Directors 

Contract Type: Part-Time / Permanent

Key Responsibilities: 

Internal Promotion:

  • To post comments, pictures, news on the appropriate pages of Work place and the college facebook site in liaison with SMT and departmental managers at least weekly
  • To act as the contact point with the central marketing team to run local campaigns and organise student interviews or photoshoots
  • To produce a bi- termly newsletter for college staff, central marketing staff and sales partners
  • To allocate access to the internal noticeboards, ensure consistency in headings and monitor use
  • To create and keep all local public-facing literature up to date (visitors’ leaflets, student information posters)

External Relations:

  • To assist the Principal’s PA in agent and prospective student visits or organise in periods of absence.
  • To create links with local organisations and businesses to provide amongst other things; discounts for students, employability or volunteering opportunities for students, sponsorship of prizes, activities.

Student Engagement:

  • To organise the recruitment and selection of the Student Board of Directors in liaison with academic managers
  • To oversee the Student Board of Directors and give them direction and support to enable them to successfully organise the Graduation Ball and other student-led activities
  • To set up a fund raising committee amongst the student body


  • To organise the annual Student Achievement Day in liaison with academic managers, including the organisation of invitations, programmes, room, photography, souvenirs, certificates and prizes
  • To organise a termly fund-raising event and Graduation Ball with the Student fund-raising Committee and Student Board of Directors, ensuring full compliance with H&S, Safeguarding and Off site Visits Policies


  • To be proactive in the development of the role by reviewing the procedures of the job on an on-going basis and implementing improvements
  • To ensure that all students are safeguarded according to the Safeguardin Policy and associated policies.
  • To deliver a professional and friendly service in a safe and welcoming environment and to act at all times as an ambassador for the college
  • To collate examples of the college’s contribution to student outcomes, SMSC and their personal development and the impact of this on students as evidence for ISI inspections.
  • Any other reasonable task that the Principal may request, including but not limited to the need to attend training or staff meetings
  • To provide monthly reports on social media activity, events, funds and participation rates.

Qualifications & Training:

  • Educated at least to NVQ level 4 but desirable to degree level
  • Appropriate specialist / Professional Qualification(s) in social media, PR, Customer
  • Services Training Experience Required:
  • Extensive experience of using social media
  • Experience of leading projects
  • Proven experience of managing mid to large scale events
  • Experience of working with young adults
  • Experience of communicating with second language speakers

Knowledge and Skills Required:

The College is committed to safeguarding and promoting the welfare of our students and as such all staff will be expected to operate within these guidelines

  • Strong communication skills – must be able to communicate effectively via a range of mediums with a range of staff, students, local organisations and agents
  • Computer literacy skills including publisher and other design programmes
  • Excellent interpersonal, customer service and communication skills
  • Strong administration skills
  • Highly developed thinking skills which show initiative and ability to apply systematic thinking
  • Team working skills

Personal Attributes:

  • Enthusiasm and vision
  • Proactive in driving projects
  • Initiative and ability to work independently
  • Strong organisational skills and the ability to manage own time and deadlines
  • Strong planning and problem-solving skills, being proactive in anticipating issues
  • Self-motivated, demonstrates energy and passion for the delivery of excellence
  • Good teamwork skills working across a range of colleagues in college
  • Customer focused
  • Attention to detail
  • Ability to motivate and influence others (including students)

Organisational Compliance:

The College is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.  

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records checks if appropriate.  

How to Apply:

Please contact Sharon Treharne, PA to Principal & HR Administrator ( for an application form, which must be returned by 9am Wednesday 31st October 2018. 

Study Group processes your information in line with data protection regulations. Please view our Candidate Privacy Policy.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.