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Progression, Welfare and Support Officer.

Deadline for applications: N/A

Can you imagine how rewarding it would feel, to know that you’ve helped a large number of international students reach their potential, and achieve their educational goals?

If so, and it’s a feeling that resonates with you, then could be the next challenge that you’ve been looking for. We are Study Group, a global pathway provider in International Education. We are looking to add a Progression, Welfare, and Support Officer to our Professional Services Team. So if you are a hardworking, adaptable, and passionate individual, with excellent people skills and a high level of empathy, then please keep reading.

Salary: £19,000
Contract Type: Full Time, Permanent

What is this role and where does it fit in?

This role works within the friendly, fast paced Professional Services Team, in a positive and dynamic working environment. The role will lead and manage on a daily basis the pastoral, welfare and academic study needs of individual and groups of students, using a range of tools and reporting mechanisms, to promote and secure the progression of students at the centre to our University Partners.

What experience do you need?

  • Experience of dealing with student pastoral issues and complaints.
  • Experience of using UCAS Apply (desirable)
  • Experience of working with international students would be an advantage,
  • Monitoring student progress through action planning.
  • Providing appropriate social activities to students.

Where is this role based?

Our Leeds International Study Centre is a fantastic place of education offering a number of different programmes to international students. Based in Headingley Stadium, the centre offers a pleasant working environment, with new refurbished facilities. There is a café on site and free parking for staff. This is a growing, forward thinking centre that offers lots of opportunity to someone that wants to progress.

The Application Process

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please send a CV to the Recruitment Team at and a member of the team will be in contact.

Organisational Compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see attached our Candidate Privacy Policy.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.