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Progression and Student Experience Coordinator

Deadline for applications: 21 September 2018

Would you like to play a key part in helping talented students achieve the dreams?

We are Study Group, a global pathway provider in International Education, and this is what our centres set out to do every day. We are an international, creative, and forward thinking business, and love people that thrive in this environment. An exciting opportunity has opened at our highly reputable Lancaster University International Study Centre, and if you are customer focused people person, that also has a love for admin and data, then this is the perfect role for you.

Salary:  £23,000-£24,000 per annum

Contract Type: Full time, permanent

What is this role and where does it fit in?

  • The Progression and Student Experience Coordinator is a varied role that includes a number of different activities related to our students experience and progression. See below some just exciting areas of this role:
  • You will provide high quality support to our students to ensure that the best experience is had by all.
  • You’ll work on our student induction programme and registration.
  • You will use our systems to monitor student progress and, in conjunction with the Centre management team, identify areas for development.
  • You will develop and support a student experience calendar to include social events and activities and celebration/ awards events.
  • Work closely with the Head of Curriculum and Progression to organise and support Staff-Student Liaison Committee and run student focus groups.

What experience do you need?

  • You should be an approachable people person, with a warm and friendly personality. This role works within a busy and energetic team, so as well as this you will be a dynamic, highly organised, driven, and adaptable person, with a key eye for data.  A passion for helping students is essential. If you have the below then we would love to hear from you:
  • You will have experience supporting students in a Further Education or Higher Education environment.
  • Experience using different data management systems.
  • Experience working under pressure in a busy working environment.
  • High level of competency using the Microsoft Office suite.
  • Qualified to degree level.

The Location

Our Lancaster University International Study Centre is based in a vibrant campus in the heart of Lancaster. With city, coast, and countryside within a short distance, this location is certainly unique. The centre has high class facilities in a fantastic working environment. There’s a dynamic curriculum on offer with the centre providing programmes across Level 3 (International Foundation), Level 6 (Pre-masters), and in English language preparation.

The Application Process

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit your CV via our application website, and a member of the Recruitment Team will be in contact.

Organisational Compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see attached our Candidate Privacy Policy.

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.