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Personal Tutor

Closing date for applications: 21 August 2017

Job Description

Job type: Permanent full time

Job purpose: to provide progression support and advice to students

The International Study Centre located on the University of Sussex campus is looking for an enthusiastic, empathetic, organised, self-motivated individual with great communication skills and the ability to work on their own initiative and be a proven team player.

This is a fast paced environment and the successful applicant will have previous experience of tutoring or counselling students working in an academic environment. Experience of using data and reporting systems and the ability to work to deadlines is also required

This is a role dedicated to personal tutoring. The main responsibilities of this post are to ensure that students are on track for progression to the university by monitoring their performance, co-ordinating with the subject tutors and liaising with the welfare officer and Lead personal tutors regarding attendance or welfare issues. You will also be required to provide advice and support to students on the university experience and other support systems available.

The successful applicant will have excellent communication skills, advanced Microsoft skills and experience of working with a student management system. This is an exciting opportunity to join a growing company and grow your career..

Key Responsibilities 

  • To ensure students are on track for progression by following the Personal Tutor Aims
  • To provide advice and support students in their University experience
  • To report any issues during weekly meetings, to the Lead Personal Tutor if you feel that there are circumstances that you feel require management consideration

Aims Progression

  • To monitor progression through tracking of performance in assessments.
  • To counsel students with poor attendance following the support process provided and liaise with Lead Personal Tutors when attendance becomes such an issue they feel that it is necessary for the Head of Progression to speak to the student.
  • To co-ordinate with subject and AES tutors throughout the semester in case of any student progression concerns.
  • To go over each students mid-semester report and counsel where tutors have indicated that they are
    unsure whether students are likely to pass.
  • To offer assistance with students showing academic concerns and liaise with subject and English tutors.
  • To liaise with Lead Personal Tutor regarding students showing welfare concerns.
  • To complete Progression Support Action Plan forms (PSAPs) with students as appropriate and pass on to the Lead Personal Tutors.
  • To highlight the facilities available at the Student Life Centre and the advice that it can provide to help them with their concerns.

Aims – Academic

  • To ensure that students understand the student profile (participation, self-directed learning, and academic skills) and understand what they need to do in order to improve their skills.
  • To ensure that students understand the course requirements and assessments. It is important to highlight different assessment modes and assessment criteria so that students understand what is expected of them. Students must also be aware of deadlines.
  • To explain the policies related to:
    • Absence from lessons
    • Late submission of assignments/coursework
    • Non-attendance at examinations
    • Late attendance at examinations
    • Exceptional Circumstances
    • Appeals procedure
  • To assist any students needing to complete mitigating circumstances forms.
  • To discuss the role of the university exam boards.
  • To offer advice about time management.
  • To increase awareness of university resources e.g. library, IT centre PC suites etc.)
  • To provide ideas for revision techniques. This includes techniques for coping with stress and looking after their health especially around the end of semester when assessments and / or exams are due.
  • To provide information (with the link tutors) about the degree courses available at the University of Sussex.
  • To assist the University representative with the applications to degree courses at the University of Sussex (completion of the RPA form).


  • Enthusiastic
  • Empathetic
  • Organised
  • Self-motivated
  • Great communication skills and the ability to work on their own initiative
  • Proven team player

Selection Criteria

Qualifications and Training

  • Bachelor degree or equivalent
  • Some tutoring experience

Experience Preferred 

  • Experience of tutoring international students
  • Experience of providing academic and/or pastoral support to international students
  • Experience of partnership working or partnership management in the education sector

Knowledge and Skills

  • Knowledge of best practice in providing academic and/or pastoral support to international students
  • Ability to operate within quality assurance frameworks or to quality codes
  • Ability to analyse data and identify areas for improvement from the data
  • Flexibility and willingness to work to tight deadlines
  • Student-centred approach to planning and delivering educational services

Organisational Compliance

The position holder must comply with Study Group policies and applicable laws including those in relation, but not limited to: Occupational Health and Safety; Anti-Discrimination and Harassment, Anti-Bribery and Corruption and those specifically relevant to the position and authority of the job holder.

Study Group is committed to safeguarding and promoting the welfare of our students and appointments will be subject to receipt of both satisfactory references and an enhanced DBS check.


Interested applicants should send a CV and covering letter to Joanna Odgers, Head of Progression Support.

Application deadline 21 August 2017