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Centre Services Administrator

Deadline for applications: N/A

Would you like to work in an autonomous learning environment, teaching Academic English Skills, on Higher Education preparatory programmes?

Job overview

Our Student Centre Services Team is a core function in our Durham University International Study Centre. This team support the day to day running of the centre covering a range of duties and responsibilities related to both staff and students.

In this position, you will have a variety of key general administration duties that include staff induction, travel bookings, stationary orders, financial tasks, basic payroll, and the centres postal service. You’ll also take minutes and reports in management meetings, dealing with key confidential information.

It’s a high energy team, all with positive, friendly personalities, and a passion for helping our students. If you like variety, an energetic working environment, and a job that can be highly rewarding, then this positon is for you.

Salary:  £22,000 per annum

Contract Type: Full time, permanent

Why choose us

We’re a global pathway provider in International Education, working in partnership with a number of Top Tier University Partners, and over 60,000 students each year. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.

Using innovative teaching methods in an autonomous working environment, we empower our students to reach their potential, providing an unforgettable student experience, and a positive introduction to the UK and its culture.

Our Durham University Study Centre is the newest to the Study Group network, recently opening its doors in September last year. Based in the spectacular Queens Campus, it is now a fully functional centre full of talented students from across the globe. This is a high-energy centre, where no day is the same. The centre is right next to the River Tees and the breath-taking Infinity Bridge

What we offer

  • Professional Development opportunities.
  • A large and Professional Services Team, offering excellent career progression.
  • The opportunity to work with students from all over the world.
  • The chance to work as part of a global highly collaborative network.
  • A unique HE working environment, with the advantages of FE such as teaching training, innovation, and smaller class sizes.

What experience do you need?

  • You will need excellent administration skills, with proven experience managing high volumes.
  • You will have previous experience working in a customer service focused position, be approachable and empathetic, with excellent communication skills.
  • You’ll be proficient with Microsoft Office, in particular Word and Excel.
  • If you’ve had previous experience dealing with senior stakeholders in a business then this would be highly desirable.
  • Previous experience working in an education setting would be highly desirable.

The application process

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

We will be reviewing, and progressing with successful candidates from when an application is received.  This is a rolling recruitment process so please do not hesitate to apply to avoid disappointment.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.