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Brighton Centre Director

Deadline for applications: 21 May 2018

Job Purpose: The Centre Director is responsible for all aspects of the day-to-day management of the centre, including financial performance, recruitment, leadership and development of centre staff, implementing quality processes for compliance relative to industry regulations, maintaining high levels of student satisfaction and maximising capacity and resource management.

Key responsibilities

  • Overall operations of an Embassy centre
  • Leadership and development of centre staff
  • Ensuring high levels of customer service and student satisfaction
  • Liaison with Bellerbys Principal to ensure a positive and collaborative working relationship
  • Managing property infrastructure to meet student/agent/teacher activities and accommodation expectations
  • Financial management of centre to meet budget requirements for Revenue, Gross Margin and EBITDA
  • Central point of communication for the centre to the Embassy Leadership Team
  • Building and maintaining relationships with the sales team and agents to bring in business
  • Contribute to UK and global initiatives with other Centre Directors to improve and grow the Embassy business
  • Maximise business potential and additional revenue streams through walk-in sales, extensions and upselling

What experience do you need?

  • Bachelor Degree or equivalent experience required; educational management qualification preferred
  • Substantial relevant industry experience

Required qualifications and training

  • EFL qualification. Cambridge DELTA, or MA TESOL or similar preferred

Knowledge and skills

  • MS office skills, especially EXCEL
  • Experience with databases
  • Experience with sales and fiscal management
  • Experience in cross-cultural international environment
  • Excellent interpersonal and people-management skills

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

How to apply

Please apply with a CV and a covering letter to Vic Richardson, Director Academic Development.

Application deadline 21 May 2018

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.