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Attendance Officer

Deadline for applications: 17 July 2019

Salary: £21000
Contract Type: Full time, permanent


The Attendance Officer will work alongside key college staff to promote excellent attendance, through application of the Attendance Policy, key duties will include daily/hourly attendance monitoring for approx. 250 students, following up on absent students and reporting non-attendance to Personal Tutors and other relevant staff.  This role is likely to be 50% desk-based and 50% physically locating students.  The Attendance Officer has responsibility for supporting the college in meeting its obligations with regards to knowing the whereabouts of students.  In addition, the Attendance Officer will contribute to the efficient operation of the Academic Administration team by supporting other members of the team, particularly at busy times in the academic year.

This role would suit someone who is extremely interested in welfare and has an interest in developing their career in this area. The successful candidate will have excellent Excel skills as well as an approachable demeanour, great communication skills and the ability to roll their sleeves up and get involved with whatever is needed.


  • To follow the Bellerbys Attendance Policy and ensure all absences are accounted for and accurately recorded
  • To ensure all registers are completed and no missing marks or unexplained absences remain for each lesson during the day, reminding staff to complete registers as necessary.
  • To contact and establish the whereabouts of students with unauthorised/unexplained absence on a daily basis in line with the college’s Attendance Policy, working closely with the Student Services team, including college accommodation staff  and homestay providers
  • To identify and escalate incidents of students with unauthorised/unexplained absence where contact has not been established
  • To ensure that absence for sickness is recorded and the college nurse is informed when required
  • To input authorised absences as notified by students, host families, accommodation staff and college nurse
  • To run weekly reports from the attendance database to show student absence and collate specific action points agreed with Senior Tutors and Student Services staff.  Circulate the report to Head of Section, Academic Director and Director of Welfare.


  • Educated to NVQ level 3/4 or A level
  • Experience of work within a school/college (preferable)


  • 25 days holiday
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.


Study Group is the leading provider of international education, driving success for our students and partners. We believe in a better world through education and work with universities which are as motivated by driving student success and outcomes as we are. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.  

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.