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Administration Officer

Application Closing Deadline: N/A

Salary: EUR 25867.50 per annum
Contract type: Full time, perm

Job overview

Study Group is the leading provider of international education, driving success for our students and partners. We believe in a better world through education and work with universities which are as motivated by driving student success and outcomes as we are. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.

Our Professional Services Team is the backbone of our study centres, with responsibility for all activity outside of the classroom. Throughout the academic year, there is a variety of admin tasks that this team has to manage. We are looking for a student focused administrator with a passion for working with international students. You’ll be part of a small welcoming team that is supportive and encouraging. The pace can be fast; however, this is a unique job where no day will be the same, and where you’ll know that each task is having a positive impact on students’ lives. It’s a great working atmosphere, that’s full of energy and highly rewarding.

Key responsibilities

The Student Support Administrator is a key role within The Professional Services Team. In this job, you will ensure that student attendance is recorded, monitored and reported on. Your role will be to ensure that student data is maintained and accurate and provide support with data requests to key stakeholders. You will also support with student finance tasks, the preparation and distribution of student timetables and support the Assessment Team during assessment periods.

In addition, you will also assist with registration and induction activities and other events, assist with activities in relation to visa and compliance requirements, provide support on the Student Support Helpdesk and assist the Professional Services Team as required. You’ll also have the chance to work with the students on student committee, as well as assisting with student events.

What experience do you need?

  • Experience of working with high volumes of administration in a fast-paced environment (essential).
  • Experience of working with database systems and data inputting (essential).
  • Experience of working with students in an education environment (desirable).
  • Excellent knowledge of Microsoft Office, in particular, advanced Word and Excel skills (essential).
  • You’ll be personable with excellent customer services skills, including patience and resilience.

Key benefits

  • Competitive salaries.
  • A 25-day holiday (for full time) allowance.
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.
  • A large global network that offers fantastic career opportunities.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.