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Accommodation Officer

Deadline for applications: N/A

Would you like the opportunity to provide to Welfare support to International Students from all over the world? If you could do this, whilst working for a Global business, in a hugely collaborative environment, with ample development opportunity, would it become even more interesting?

We are Study Group, a global pathway provider in International Education. Durham University International Study Centre has been open for a year, and has seen some fantastic growth, and due to this, is offering this opportunity to an Accommodation Officer to join the team and play a key role within the Professional Services function. This is a varied and challenging role, which requires positivity and patience, where no day will be the same.

What is this role and where does it fit in?

The Accommodation Officer is a key role within the Welfare Team, supporting the provision and delivery of welfare, support and safeguarding for students at the study centre. You will provide support and supervision to students within the residences outside of college hours. The position will require you to assist with and contribute to the care and supervision of students as well as being an information point for welfare of the students. This role consists of shift work that does include some weekends.

Salary: Competitive
Contract type: Full time, permanent

What experience do you need?

We are looking for a professional person with a positive attitude, and a student centred approach. Inter-personal skills are a huge part of this role, so the right candidate will be required to display a natural empathy, be approachable, have exceptional listening skills, and have patience. Please see some of our key requirements below:

  • Level 3 Qualification and a Safeguarding Level 2 Qualification
  • Experience within a face-to-face student / service user services environment (other relevant experience supporting others will be considered)
  • Experience of safeguarding
  • Strong ability in the Microsoft Office SuiteThe ability to build positive relationships with students and staff

Where is this role based?

Our Durham University International Study Centre is the newest to the Study Group network, recently opening its doors in September last year. Based in the stunning Queens Campus, it is now a fully functional centre full of talented students from across the globe. The centre runs a varied curriculum across the International Foundation, and the Pre-Masters programme. This is an energetic centre, where no day is the same. The centre is right next to the River Tees and the stunning Infinity Bridge.

The application process

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see attached our Candidate Privacy Policy.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.