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Academic Administration Team Leader

Deadline for applications: N/A

Contract type: Full time, permanent
Salary: £34,000 per annum

Job overview

We are Study Group, a global pathway provider in International Education. Our University of Sussex International Study Centre is looking to find an Academic Administration Team Leader to take responsibility for the team that cover all areas of the Academic Administration.

The purpose of this role is to lead Academic Administration team and ensure effective and timely scheduling of lessons, including classing of students, allocation of tutors and rooms; and to ensure assessments and examinations are prepared, scheduled and run according to Centre and University rules and regulations. The role will also process and analyse data and provide a variety of management information reports. This is a very busy team, with high volumes of data, however for the right person; this is a fast-paced, exciting, and challenging position in an ever-changing environment where no day is the same.

Key responsibilities

  • Lead and motivate ISC academic administration staff to contribute to ensuring the best possible student outcomes and student experience.
  • Contribute to developing, communicating and enacting the strategy and priorities for the ISC.
  • Provide effective performance management of direct reports, including: setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
  • Oversee the classing of students based on instructions and information obtained from the academic management team.
  • Oversee the cover process, working with the academic management team to ensure classes are covered where possible and that students are informed about classing changes and cancellations.
  • Ensure assessments, exams and mark schemes are produced and both assessment and examination sessions are run in accordance with JCQ regulations
  • Ensure students are entered for relevant assessments and exams, including resits and retakes
  • Prepare assessment and exam timetables, statements of entry, registers and seating labels
  • Prepare invigilation timetables, co-ordinate and schedule invigilators
  • Ensure the security, collation, distribution, collection and archiving of assessments , examination scripts and documentation
  • Administer, co-ordinate and supervise all assessments and written examinations
  • Liaise with caretakers for rooming arrangements and to identify assessment and examination venues and negotiate hire costs
  • Coordinate the sign off process for all assessment activities
  • Oversee the accurate and timely compilation of results, data analysis and reports to present to various governance groups, committees and management meetings.
  • Verify the accuracy of results and assessments.
  • Compile Assessment and Examination officer reports for Examination Boards, including details from exam sessions (e.g. any relevant exam issues or misconduct) and noting mitigating circumstances.
  • Plan, oversee and monitor the implementation of actions from the Centre Action Plan relevant to academic administration.
  • Analyse data and feedback from a wide variety of sources to monitor progress towards progression targets, planning and implementing remedial actions where necessary.
  • Contribute to the production of the Annual Monitoring Report, Centre Action Plan, and other evaluative and reflective documents, for submission to the Study Group (Provider) and the University.


  • Bachelor Degree
  • Previous experience managing Academic Admin staff.
  • Experience working on Progresso or a similar student management system.
  • Experience using University databases.
  • A sound understanding of UK higher education and experience.
  • Working experience in an Examination office would be desirable.

Key benefits

  • Competitive salary
  • 25 days holiday
  • Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.