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Student Recruitment Manager ISC UK and Europe

Closing date for applications: 30 June 2017

Job Description

Reporting to the Associate Student Recruitment Director the Student Recruitment Manager will work predominantly across our Agent channels, working closely with the Partner Sales Team to meet the recruitment targets.

As part of the the Global Product Team, you will achieve new student enrolment and profit goals for your portfolio of programs. As Brand guardians you will achieve this by developing and marketing a portfolio of programmes through ownership of lead generation and conversion activities within the wider sales team.

The role will focus on the UK and Europe International Study Centre (ISC) portfolio. Based within the University campuses, the ISCs deliver University validated and approved programmes, preparing international students for progression onto the host University’s undergraduate and postgraduate degree programmes. Read more about ISCs

Job Purpose:

  • The Global Product Team will achieve new student enrolment and profit goals for their portfolio of programs. As Brand guardians they will achieve this by developing and marketing a portfolio of programmes through ownership of lead generation and conversion activities within the wider sales team.
  • This role will work predominantly across our Agent channels, working closely with the Partner Sales Team to meet the recruitment targets.
  • The role will focus on the UK and Europe International Study Centre (ISC) portfolio. Based within the University campuses, the ISCs deliver University validated and approved programmes, preparing international students for progression onto the host University’s undergraduate and postgraduate degree programmes. Read more about ISCs
  • The role will also develop Agent Customer knowledge for the UK and Europe ISCs and hold ownership for recruitment activities in line with partner or account plans.
  • The position is based in Hong Kong and will include regular travel to other Asian markets. The position will report to the Associate Student Recruitment Director.

Key Responsibilities 

  • NSE responsibility for the ISCs within the region
  • To be the Product subject matter expert, providing product thought leadership
  • Drive Centre/Product sales plan & execution
  • Creation & execution of Sales Action Plan with the partner university/s and channel teams
  • Drive internal processes required to successfully meet targets.
  • Deliver efficient and effective agent group training and launches
  • Document FAQs and localise / cascade sales and marketing materials
  • Own assessment of product opportunities (go/no-go )
  • Work with marketing on pricing/competitor insights and product/centre scoping
  • Specify market specific product requirements (entry requirements) and escalate issues to Sales Director to address.
  • Coordinate university in- market visits and university-sought market insights
  • Work with in-market teams to identify needs and work with marketing to make available localised product materials for all key market ensure their effective distribution and training.

Selection Criteria

Experience and Qualifications

  • Tertiary educated, preferably from a UK university.
  • Fluency in English, and ideally a second language.
  • CRM knowledge, preferably salesforce.com.
  • Experience in product sales and marketing ideally through an agency and direct distribution model
  • A commercially savvy product specialist with a successful track record in delivering results within a key account management model and/or contact centre sales model
  • Experience in successfully executing conversion and sales strategies
  • Experience identifying a customer’s business drivers and influencing their buying behaviour in line with a customer value proposition
  • Knowledge and understanding of the international student marketplace and the challenges within this industry

Organisational Compliance

The position holder must comply with Study Group policies and applicable laws including those in relation, but not limited to: Occupational Health and Safety; Anti-Discrimination and Harassment, Anti-Bribery and Corruption and those specifically relevant to the position and authority of the job holder.

Apply

Please apply with a CV and a covering letter detailing your experience and motivations behind your applications and send to Gemma Barber, Talent Acquisition Specialist.

Application deadline 30 June 2017