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HR Coordinator

Deadline for applications: N/A

Location: Sydney
Contract type: Permanent, full-time

Job overview

The purpose of the HR Coordinator role is to provide support to the HR Operations team and Global Human Resources team overall and be the first line of response for general HR queries through phone calls and on-line assistance as required, through the coordination and provision of administration and policy implementation as per policy and process guidelines.

The HR Coordinator provides general HR support and advice across the businesses in the areas of on-boarding, record-keeping and employee benefits, identifying opportunities to improve or streamline people related workflows, as well as supporting leaders in core people processes and projects as required.

Key responsibilities

  • Prepare new contracts and amendments to contracts
  • When opportunities arise coach managers, line leaders, and employees in the areas of employee administration, process flow, systems access and usability
  • Liaise with Payroll to ensure accurate data for all employees
  • Respond to all queries efficiently and effectively
  • Format Enterprise Agreement documents
  • Involvement in project work as required
  • Take accountability to ensure information relating to the activity/area is up to date and legislatively compliant
  • Ensure confidentiality of personal data is maintained.
  • General HR Admin


  • Previous experience in an HR generalist entry level role is highly regarded
  • Demonstrated influencing, planning and organising and problem solving skills coupled with drive and a results orientation
  • Comprehensive understanding of principles of Human Resources and ability to interact with key business stakeholders
  • Ability to effectively communicate with all levels of the business, verbal & written.
  • Experience of working with a HR ticketing system (Desired)
  • Experience of using MS office suite to produce letters, record data
  • Demonstrates Service Orientation
  • High attention to detail
  • The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
  • Ability to communicate with clients and people at all internal levels of the organisation
  • Excellent interpersonal and communication skills
  • Excellent organisational skills in a pressurised environment
  • Ability to prioritise effectively and escalate issues where appropriate

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. For more information or a copy of the position description please contact Gemma Barber at

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.