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Head of Academic Quality Assurance and Governance

Deadline for applications: 5th April 2019

Contract type: Full time

Job overview

Study Group are looking for a dedicated, highly experienced Head of Academic Quality Assurance and Governance. As the subject matter expert you will coach, influence and direct the work of others in all matters relating to academic quality assurance and governance across all Study Group Australia business lines and campuses

This role requires a strategic and agile professional with deep expertise in continuous quality improvement as well as an extensive understanding of internal & external audit systems and approaches.

Key responsibilities

  • Lead a coordinated, systematic approach to academic governance, quality and compliance by ensuring policy, system and process is appropriately designed and well implemented across the business.
  • Ensure an appropriate internal academic governance framework is developed, implemented and communicated to stakeholders
  • Provide high level advice on academic standards and developments in academic governance
  • Ensure compliance with all relevant educational sector requirements
  • On-going enhancement of best practice educational delivery and quality assurance in teaching and learning reflected in student satisfaction and outcomes.
  • Leadership of the Academic Directors’ Group
  • Oversight of Quality benchmarking intra group and cross institutional
  • Ensure systems and process are in place to meet TEQSA and state based regulations and requirements
  • Alongside the compliance team, oversee the completion of applications for accreditation, registration and re –registration.
  • Oversee internal audits and recommend improvements and developments in system, process and policy to keep abreast of regulatory changes
  • Provide high level advice on external audits and liaise with relevant bodies
  • Provide high level reports on delivery and performance metrics and recommendations on optimisation of delivery and educational outcomes.
  • Collaborate with colleagues on the Executive Leadership Team, Heads of College and Campus Directors, internal and external stakeholders to ensure appropriate consultation, communication and support.
  • Develop, implement, embed and review a systemised Quality Management Framework for the organisation.
  • Effective leadership of the Quality and Compliance Risk Management Group and Policy Framework Steering Committee
  • Oversight of the Quality Analyst providing analysis on a number of quality indicators


  • An undergraduate degree with a further qualification in education management or similar
  • Demonstrated experience in leading academic governance at a senior level
  • Demonstrated experience in leading the development of highly effective quality frameworks while supporting commercial outcomes
  • Ability to establish and manage strong cross-functional relationships and operations.
  • Experience within an Australian University or private higher education provider
  • Superior attention to detail Ability to deal with ambiguity and change

Application closing date is Friday 5th April so prompt application are encouraged.

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

For more information please contact Gemma Barber at

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.