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Student Recruitment Manager - Higher Education North America

Deadline for applications: 18th October

The Global Product Team will achieve new student enrolment and profit goals for their portfolio of programs. As brand guardians, they will achieve this by developing and marketing a portfolio of programmes to clients throughout the world and enabling the Partner Sales Team to do the same.

This role will work across our Agent, Feeder and Digital channels, build Partner Sales Team and Agent Customer knowledge for brands within the portfolio and hold ownership for recruitment activities in line with partner or account plans

Key responsibilities

  • New Student Enrollment responsibility for Product across all Channels
  • To be the Product subject matter expert, providing product thought leadership
  • Drive Centre/Product sales plan & execution
  • Creation & execution of Sales Action Plan with partner Universities and channel teams
  • Deliver product education and training across Partner Sales, Agent, Feeder and Digital network.
  • Deliver efficient and effective agent group training and launches
  • Document FAQs and localise / cascade sales and marketing materials
  • Own assessment of product opportunities (go/no-go )
  • Work with marketing on pricing/competitor insights and product/centre scoping
  • Specify market specific product requirements (entry requirements) and escalate issues to Sales Director, Product to address
  • Coordinate university in- market visits and university-sought market insights
  • Work with in-market teams to identify needs and work with marketing to make available localised product materials for all key market ensure their effective distribution and training.
  • Represent centres/brand at exhibitions and recruitment events and ensure NSE budgets are met by centre/program.
  • Identify OD specific opportunities and highlight to Regional Director and Sales Director (Product)
  • Lead on market organisation relationships e.g. BC Consulates etc. in partnership with Work with Regional Director
  • Align with the Company mission, vision, values and strategy and ensure they are translated into action through performance goals, communication and feedback processes.
  • Comply with Study Group policies and applicable laws including those in relation, but not limited to: Workplace Health and Safety; Anti-Discrimination and Harassment,
  • Anti-Bribery and Anti-Corruption and those specifically relevant to the position and authority of the job holder.

Geographical scope

  • The role will include significant interaction with the channel teams across HE, as well as with our university partners and customers (agents, students, parents) globally.
  • It is anticipated there will be requirements for travel.

Required qualifications and training

  • Tertiary educated, preferably from a university in the US
  • Fluency in English, and ideally a second language
  • CRM knowledge, preferably salesforce.com

Experience and key attributes required

  • Normally 5-10 years of experience in product sales and marketing ideally through an agency and direct distribution model
  • A commercially savvy product specialist with a successful track record in delivering results via leading a geographically remote team within a key account management model and/or contact centre sales model
  •  Experience in successfully executing conversion and sales strategies
  • Experience identifying a customer’s business drivers and influencing their buying behaviour in line with a customer value proposition
  • Knowledge and understanding of the international student marketplace and the challenges within this industry
  • Ability to deal with ambiguity and change
  • Relationship builder and the ability to influence across all levels of the organisation both internally and externally
  • Excellent presentation, communication and interpersonal skills
  • Results orientated with the ability to successfully deliver on sales, financial and customer satisfaction outcomes
  • Good business and commercial acumen, analytical and quantitative ability
  • Engaging and collaborating with key people within a matrix and ‘virtual’ organisation, including ability to gain commitment from others for joint success
  • Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment
  • Decision making, problem solving with strong negotiation skills
  • Professional maturity and enthusiasm

Where is the role based?

Vietnam

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please view our Candidate Privacy Policy.

How to apply

Please apply with a CV, covering letter and completed application form to Gemma Barber, Senior Talent Acquisition Consultant.

Application deadline: Thursday 18th October

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.