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Student Enrolment Advisor – Cantonese/Mandarin Speaking

Job Description

StudyGroup is looking to recruit a Student Enrolment Advisor. This role sits with our Conversions team with the responsibility of advising new students enquiring about studying higher education. This role will involve a high level of customer service as well as sales focus to aid the student in making their decision on their next steps in education. Someone who is has a background in sales or who is interested in doing sales and business development would be ideal.

Contract: 1 year contract

Key Responsibilities

  • Advise new student enquiries on studying higher education
  • Provide information to students on study options within our education portfolio
  • Manage student enquiries and student application journey from enquiry, offer, confirmation and arrival at the study centre
  • Work alongside sales and marketing to understand and identify market trends and opportunities for student recruitment
  • Ability to use Customer Relationship Management Tool
  • Knowledge of International Student Recruitment


  • Diploma/Degree in any field
  • Fluency in English and 1 other language (Mandarin/Cantonese)
  • CRM knowledge, preferably
  • Customer-service orientated and consultative approach to selling
  • Strong positive attitude
  • Sensitivity to cultural and linguistic differences
  • Comfortable in high pressure environment
  • Excellent presentation, communication and interpersonal skills
  • Strong organisational skills and demonstrated ability to meet deadlines and targets
  • Ability to work independently with minimal supervision and as part of a team

About us

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 60,000 students from 150 countries in 2017. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.


What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.