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Sales Excellence Manager

Deadline for applications: N/A

Contract type: 5 month contract

Job overview

In your role as the Sales Excellence Manager, you will be responsible to further optimize Study Group’s agent channel performance supporting one of Study Group’s 5-year plan initiatives: Maximizing agent channel impact. Supporting one of Study Group’s 5-year plan initiatives: Maximizing agent channel impact. This will involve developing and implementing effective processes, tools and programs regarding:

1. Best in class account planning/management

2. Key Account Management

3. Breadth Engagement

4. Agent Life cycle Management

5. Portfolio & Territory Management 

This will include ongoing enforcement to understand the optimal way of working within efficient standardised Global Sales Process and the effective CRM usage ( 

Job Duties

  • Driving the development, testing and implementation of identified core agent channel sales programs/ levers in close cooperation with the Partner Sales, Partner Development, Partner Marketing and Sales Effectiveness Teams.
  • Monitoring and reinforcing the progress and adoption of optimized application/ processes (eg usage of sales tools/ automation, best practices) in the areas & regions including partnering with the SMT and Training & Development manager to ensure processes, tools, and programs are embedded in ongoing sales management practices inclusive of standard measurements.
  •  Motivate, coach and enable team leaders/ SMT to implement and sustain core programmes as part of daily sales activities, whilst creating an environment that generates a high level of motivation and team spirit.
  • Provide effective consultancy and advisory support to SMT and team leaders to assess current gaps and identify development needs.

Experience required

  • Strong proven sales background – performance & skills – either within Study Group or external (minimum: frontline sales/ preferred: sales management)
  • Proven track record in structured problem solving: problem identification & analysis, solution development & implementation
  • Results-oriented, self-organized and able to propose/ make decisions
  • Strong interpersonal (win trust, build rapport with various stakeholders) and communication skills (presentations etc.)
  • Ability to understand and develop Global Sales Process
  • Leadership and strong desire in developing people
  • Ability to motivate
  • Working knowledge of Salesforce
  • Willingness to travel  (up to 50%/ month)


  • Cross border thinking
  • Business acumen
  • Project management experience
  • Constructive challenge

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 30,000 students from 142 countries in 2018. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

What does a role at Study Group mean?


We are a unique business within the sector, giving our people a completely different working experience.


We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.


We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.


We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.