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Direct Sales Advisor

Job Description

This position will be within the direct sales team and focus on building the brand and portfolio of products to achieve revenue and profit goals for Study Group. The focus will be to market a portfolio of programmes and study options to interested students and taking ownership of the conversion of those students on to the available programmes. The role will include a high level of customer service both on phone and email as well as face to face with students.

Contract: 1 year contract

Key Responsibilities

  • Advise new student enquiries on studying higher education
  • Portfolio Management of student recruitment
  • Management of enquiries and responding to enquiries within agreed SLA times
  • Management of pipeline of sales enquiries with high-level detail and responsibility of student enquiry through to student arrival in study centre (high-level detail is required for forecasting student numbers)
  • Push existing marketing strategies and promotions to students and delivery of conversion strategies to achieve revenue and targets
  • Education advisory discussions with students, parents and school stakeholders advising on our portfolio of products
  • Management of student information and applications through our CRM system Sales Force and managing own emails and telephone calls
  • Manage relationships with key stakeholders for markets that come under your targets as well as managing relationships with external departments to ensure smooth sales processes e.g. Admissions and Visa Compliance teams
  • High level of customer service and attention to detail in addressing student and parent questions
  • Understanding the scope of the business and industry to identify opportunities for business development and marketing to increase student enrolments
  • Responsible for achieving targets set for business growth
  • Responsible for researching and self-learning

Capabilities/Experience

  • Tertiary educated, preferably with overseas education experience (desirable but not essential)
  • Fluency in English language and 1 other language (Thai/Korean/Vietnamese) 
  • Experience of working in a sales/marketing related role with an understanding of business
  • Worked within a fast paced target orientated role
  • Experience identifying a customer’s business drivers and influencing their buying behaviour in line with a customer value proposition
  • Knowledge and understanding of the international student marketplace and education system
  • Experience of time management and organising ones workload

About us  

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 60,000 students from 150 countries in 2017. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence. 

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

 

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.