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Assessment Coordinator

Job Description

STUDY GROUP is looking for an assessment coordinator to join a high volume, fast-paced admissions team assessing applications for students around the world. If you have experience meeting service level agreements and thrive on delivering great customer service and can adapt quickly to change keen eye for detail, are passionate about then this is the role for you.

The admissions team processes applications and acceptance documents for industry-leading English, Foundation, Diploma, Bachelor, Pre Masters and Masters programs for our university partnerships.

You will enjoy working as part of a team and have proactive working methods with a genuine desire to do your best at all times. This position is a 6 months contract role.

Contract: 6 months Temporary Contract

Key Responsibilities

  • Conduct academic assessment
  • Issue offer letters
  • Maintain accurate product knowledge for all programs
  • Provide superior customer service to internal and external customers
  • General administration

Capabilities/Experience

  • Demonstrated experience in academic assessment
  • Problem-solving skills, and a commitment to process improvement
  • Organisational skills, with the ability to prioritise
  • Able to adapt to new and changing technology
  • Able to work independently and as part of a team
  • Excellent written and oral communication skills
  • The ability to learn quickly
  • Customer service oriented
  • Able to commit to standard rotating shifts between 8am – 1am

About us

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. Our global recruitment teams enrolled over 60,000 students from 150 countries in 2017. The universities we work with trust us to increase their international footprint, access student diversity and provide assured progression, so they can continue to focus on academic excellence.

How to apply

We take pride in providing an excellent candidate experience to all potential candidates, so will ensure a timely response and process for all applicants. If you are interested in finding out more then please submit a CV on our jobs board and a member of the Recruitment Team will be in contact.

Organisational compliance

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same commitment.

Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Candidate Privacy Policy.

What does a role at Study Group mean?

Originality

We are a unique business within the sector, giving our people a completely different working experience.

Collaboration

We have a large global network and encourage collaboration across the whole business. We work with a number of partners across the network including top tier universities.

Innovation

We encourage innovation throughout our Centres, ensuring that our students are given an interactive, student centred, and creative, tailor-made learning experience. Our people are given an autonomy within their roles that is rarely seen within the industry.

Opportunity

We believe in continuous professional and personal development, and take pride in offering our staff ample opportunity to achieve their goals. Utilising our large organisational infrastructure, across our different brands, we invite our people to gain valuable experience, and maximise all the exciting tools available to help develop their career.