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Student Enrolment Advisor (Spanish Speaking)

Closing date for applications: 23 November 2016

Job description

We are looking for individuals who are experienced in International Student Recruitment, with good communication skills and customer focused. The Student Enrolment Advisor is part of our direct sales team, reporting to the Direct Sales Team Leader, with the responsibility of advising new international students about studying in the UK, ANZ and North America.

This will involve a high level of customer service as well as sales focus to aid the student in making their decision on their next steps in education.

This role would suit someone looking for an opportunity to expand their knowledge across major destination markets. This is a good opportunity for someone to take ownership and use their initiative to help expand the market.

Key Responsibilities

  • Advise new student enquiries on studying higher education
  • Develop relationships with key partner schools, sponsors and various sources of international students
  • Provide information to students on study options within our education portfolio
  • Manage student enquiries and student the application journey from enquiry, offer, confirmation and arrival in centre
  • Work alongside sales and marketing colleagues to understand and identify market trends and opportunities for student recruitment
  • Ability to use Customer Relationship Management Tool
  • Knowledge of International Student Recruitment

Selection Criteria

Qualifications & Training (desirable but not essential)

  • Experience of direct sales to consumer
  • Experience of using SalesForce CRM
  • Knowledge of international education systems
  • Spanish speaker, 2nd European language highly desirable.

Attributes

  • Driven, results-orientated and focused nature
  • Excellent communication skills in English & Spanish (Reading, Writing and Speaking)
  • Customer-service orientated and consultative approach to selling
  • Strong positive attitude
  • Sensitivity to cultural and linguistic differences
  • Highly IT literate
  • Comfortable in high pressure environments
  • Excellent presentation, communication and interpersonal skills
  • Strong organisational skills and demonstrated ability to meet deadlines and targets
  • Ability to work independently with minimal supervision and as part of a team.

Please apply with your salary expectations, availability to start work in Brighton (including any holidays booked) and your right to work in the UK. You may wish to insert your cover letter above your cv to enable you to send all the information required in one document.

We appreciate every application we receive however due to the volume of applications, in the event you have not heard from us within 2 weeks, unfortunately we will not be taking your application forward on this occasion.

Organisational Compliance

We are committed to safeguarding and promoting the welfare of our students, and expect all staff and volunteers to share the same commitment. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records checks if appropriate.

Apply

To apply please a complete the application form on the Linkedin page.